SalesforceCodex

Integration Architecture Certification Preparation Kick-Off This video is for the kickoff session of the Integration Architecture Certification Preparation virtual study group. Checkout complete playlist for Integration Architecture Certification Preparation here .

CTI Integration is must for almost all business software. Salesforce Open CTI framework will help in integrating any telephony system software with very ease. This video will explain about 1. What is CTI? 2. Benefit of CTI 3. What is Salesforce Open CTI 4. Integrate CTI with Salesforce 5. How to setup Open CTI 6. Demo with Twilio Flex Blog : http://salesforcecodex.com/ Integration Playlist: https://youtu.be/jru3kBIcgLM