Salesforce Open CTI Integration


CTI Integration is must for almost all business software. Salesforce Open CTI framework will help in integrating any telephony system software with very ease. This video will explain about 1. What is CTI? 2. Benefit of CTI 3. What is Salesforce Open CTI 4. Integrate CTI with Salesforce 5. How to setup Open CTI 6. Demo with Twilio Flex


Integration Playlist: https://youtu.be/jru3kBIcgLM

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