What Salesforce Admin do as daily work?

A Salesforce Administrator is in charge of managing and customising Salesforce instances to match the demands of a company. A Salesforce Administrator is responsible for the following tasks: 

User Management: Salesforce administrators manage user setup, permissions, and access restrictions. They create and manage user accounts, assign roles and profiles, and set user rights to ensure data security and correct system access. Salesforce is configured and customised by administrators to align with the organization's business operations. They customise objects, fields, page layouts, record kinds, and validation rules to ensure data integrity and effective workflow management. 

Data Management: Salesforce administrators are in charge of data management. They are in charge of data imports, exports, and cleansing. They also develop and monitor data backups and put data systems in place. 

Workflow Automation: Salesforce automation tools such as workflows, process builders, and approval processes are used by administrators to automate repetitive tasks and streamline business processes. They build automation rules to automate tasks, send email notifications, and update records. 

Report and Dashboard Creation: The administration generates reports and builds interactive dashboards to deliver valuable insights into sales, marketing, and service performance. They build bespoke reports and dashboards depending on user needs and assist teams in tracking critical indicators. 

Training and Support: Administrators give training and support to users throughout the organisation. They hold training sessions to teach users about Salesforce functionality and best practices. They also diagnose problems, respond to user inquiries, and give technical assistance. 

System Maintenance and Upgrades: 

Administrators manage system upgrades, add new features, and integrate third-party apps with Salesforce on a regular basis. They also keep track on system performance, troubleshoot issues, and optimise system resources. 

Collaboration with Stakeholders: 

Administrators work with stakeholders such as business analysts, developers, and managers to understand business needs and translate them into Salesforce configurations. They collect feedback, attend meetings, and provide insights into the system's capabilities. 

Overall, Salesforce Administrators play a critical role in assuring an organization's effective Salesforce setup, configuration, and continuing maintenance. They provide a point of contact for users, bridge the gap between business needs and technological solutions, and contribute to the organization's effective adoption of Salesforce. 

You can also check these topics in more detail at How to Pass the Salesforce Administrator Certification? You will get complete information in this post about Salesforce Admin Certification and its modules.